More About Dog Food

I spoke to Dr.s Foster & Smith yesterday and I was very unhappy with the responses I received to my comments I had about their new formula.  The more they spoke the angrier I became because it is very frustrating when companies think we the consumers do not know anything. 
Since the dog food poisoning dilemma happened, I have had to become educated on dog food. I think they would be quite surprised by how many people have done research to find the best food they can feed and they can not just "pull one over" on us to save or a make an extra dollar at our fur-babie's expense. 

Dr.s Foster and Smith advised me:
  1. The crude protein, fiber, and carbohydrate has not changed.
  2. They have “Vets” that formulate their food.

I told them and want you all to know crude protein, fiber, and carbohydrate is just about the same in all dog foods that is NOT and should NOT be our main concern. It is something to look at, but is not our main focus.  Our main focus is the ingredients that make up the crude protein, fiber, and carbohydrates.  Corn or any form of corn is a Carbohydrate and should NOT be in any dog food, but many companies still put it in the dog food and I highly recommend staying away from dog foods with any form of corn in them.  Dr.s Foster and Smith does not put corn in their new formula,  I was only using that as an example. I am working on an ingredient comparison and once I have it completed I post it.

 
The other comment Dr.'s Foster and Smith made "having vets that formulate their food". My comment back to them was, Science Diet is recommended by many vets and that food is one of the worst foods anyone can feed their fur-baby. It is a horrible dog food. It is rated as a 1 star on the pet food review and it was only given a 1 star because there was NOT a lower rating they could give them. If they could have given it a lower rating, they would have.  Granted Dr. F&S is not even close to as bad as Science Diet, but they have lessened the quality of their food by adding more fillers and taking out good quality ingredients to save money / make more money. 
I also advised them, I was using Merrick, which is one of the best foods on the market before I switched to Dr. F&S's old formula because it was very comparable and it was about 1.30 / lb.  I would rather pay 2.00/ lb. and have a higher quality dog food, so that is why I am switching back to Merrick.  If you can save money, I am all for it, but not at the expense of our fur-babies. 

The other thing that made me very angry with Dr.s Foster and Smith is every 10th shipment is supposed to be free. Well, January was my 10th shipment - of course they shipped the new formula. They shipped it on Monday and Scott told me they billed us for it.  In December I had to call them because they doubled billed us, they advised their was a glitch in the system and they did not charge us for the November shipment.  I was okay with that after I looked at our records and we were not billed in November.  So when I called them yesterday, they tried telling me they had a computer glitch in OCTOBER and I was not billed in October - which I know I was - we looked and we were billed. I was furious....seriously, how many glitches can one company have? I can see it happening once but Oct. Nov. Dec??? We are now in January and they are telling me now about a supposedly October glitch.  I advised them, I am refusing the shipment they just sent me and they are refunding me the charges they just billed us for.  After going through a couple people they finally agreed to this.

From all of this, I am recommending all of my puppy parents and friends who have fur-babies use Merrick.  I was VERY happy with Merrick before and that is what I am switching back to.  They have been given a 5 star rating and have been in business for over 2 decades. I have read their website several times and am just impressed. Here is the link to their website so you, yourself can see what a great company and the wholesome human grade ingredients they put in their food.

http://www.merrickpetcare.com/ 

 

What did you think of this article?




Trackbacks
  • No trackbacks exist for this entry.
Comments

  • 1/8/2010 11:27 AM Lisa wrote:
    Kim, Thank you for keeping us informed about the changes in the dog food! I just received an order and thought it looked different but am not as informed as you are in terms of ingredience. I will be RUNNING to get the new food today. I appreciate your willingness to share your knowledge about this very important issue and to share with us your recommendation for a new food! your awesome! lisa
    Reply to this
Leave a comment

Submitted comments will be subject to moderation before being displayed.

 Enter the above security code (required)

 Name (required)

 Email (will not be published) (required)

 Website

Your comment is 0 characters limited to 3000 characters.